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Cleaning
& GUEST PREPARATION

Defining the new standard of "guest-ready"
 

As hospitality specialists, we understand our customers' needs as well as the expectations of their guests. Because every 5-star review on your Airbnb rental's cleanliness or overall appearance leads to an increase in booking inquiries, the precise cleaning, setup, and presentation of your Airbnb rental is critical to your guests' experience.

Our highly trained Turnover Specialists will ensure that your R.F Maintenance Services cleaning Team consistently offers high-quality cleaning. Regular inspections and audits ensure that standards are never compromised and that your 5-star rating is safe in our hands.

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You want your guests to feel like they are in a boutique hotel when they stay at your rental. Your R.F. Maintenance Services cleaning team understands this desire. Our attention to detail will show your guests you are a host who cares about their experience, from how the arrangement of toiletries in the bathroom to the placement of dishes and glassware in kitchen cabinets.

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When your guests stay at your rental, you want them to feel as though they are in a boutique hotel. This goal is clearly appreciated by your R.F Maintenance Services cleaning team. From the placement of toiletries in the bathroom to the placement of dishes and glasses in kitchen cabinets, our attention to detail will show your visitors that you are a host who cares about their experience.

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Laundry

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Only one load at a time
 

You most likely already have one or two sets of linens and towels per bed. If that's the case, we'll wash and dry all dirty things in your unit's washer and dryer.  Your Diamond cleaning staff will make certain that your Airbnb guests have new linens and towels with each turnover. We will always notify you if your linens begin to appear less than hotel quality.

Apartment Interior with Red Accents

PRE-CLEAN

  • Take pictures (if requested)

  • Report any item left behind

  • Clear rooms of all unwanted items and throw them away

  • Place soiled linen & towels in the washing machine (must be specified)

  • Pretreat bathroom

EVERY ROOM

  • Dust high then low (including ceiling fans, picture frames, lamps, baseboards)

  • Clean window sills and dust blinds

  • Remove cobwebs

  • Vacuum furniture

  • Vacuum the carpets and mop all floors

  • Empty and clean all wastebaskets

  • Clean & Sanitize all high-touch points (light switch, doorknobs, etc.)

  • Staging and final guest-ready touches

  • Final inspection/ Quality check and going through 100% guest-ready checklist

LIVING ROOM

  • Sanitize the telephone and remote controls.

  • Dust TV and carefully clean if necessary

  • Check if pullout bed has been used - change linens if needed (if provided - consider our linen rental add-on)

  • Vacuum and arrange the upholstery

  • Cushions and pillows fluffed and straightened

  • Furniture dusted - on top, on the front, and underneath

  • Dust and clean picture frames, artwork, bookshelves, lamps, etc.

  • Staging and final guest-ready touches

BEDROOM

  • Make beds hotel-style

  • Floors under bed vacuumed or mopped if accessible

  • Sanitize the telephone and remote controls

  • Vacuum the upholstery, the floor, inside of closet, and drapes if needed

  • Replace empty Kleenex boxes with new ones (if provided - consider our Re-Stocking Service as an add-on)

  • Clean mirrors

  • Place extra towels neatly folded on the bed or in the closet (if provided - consider our linen rental add-on)

  • Staging and final guest-ready touches

INSPECTION

  • All lights turn on

  • AC works

  • Kitchen appliances work

  • All faucets work and toilets flush

  • TV turns on

  • Damage report

BATHROOMS

  • Clean the cabinets inside and outside and on top

  • Shine the mirrors

  • Clean, scrub and sanitize showers, bathtubs, toilets, and sinks

  • Clean shower curtain rod, towel rack, soap dish, toilet paper holder

  • Replace towels with fresh ones (if provided - consider our linen rental add-on)

  • Arrange towels nicely

  • Ensure the hairdryer is clean and visible

  • Replace/Remove used Toilet paper rolls (if provided - consider our Re-Stocking Service as an add-on)

  • Replace/Refill toiletries (if provided - consider our Re-Stocking Service as an add-on)

  • Staging and final guest-ready touche

KITCHEN

  • Clean dishes and check for cracked plates, etc.

  • Place and arrange cleaned dishes and glasses nicely in the cabinet

  • Clean cabinets, appliances, sinks, tables, and chairs

  • Clean and sanitize countertops

  • Clean top, front, and inside of the oven

  • Clean inside and outside of refrigerator and microwave

  • Clean overhead fan or vent

  • Clean inside of drawers

  • Clean toaster, coffee maker, hot water kettle, blender, etc.

  • Take out the trash and replace it with a new bag

  • Re-stock perishables like coffee, tea, sugar, etc. (if provided - consider our Re-Stocking Service as an add-on)

  • Staging and final guest-ready touches

NOT INCLUDED IN EVERY TURNOVER, BUT HERE TO ADD A LITTLE EXTRA TO YOUR TURNOVERS:

ADD-ON CLEANING:

  • Clean windows inside and outside

  • Exterior sweeping or cleaning

  • Washing walls

  • Deep Cleaning

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